Contact
Last updated 9 September 2026
The shop is run by a single business. All contact goes through email. Here is who we are:
The business
- Legal name
- annor v/ Annika Nordmark Hoffmann
- CVR number
- not published yet
- Address
- Mejlgade 32-34, 1.10
8000 Aarhus C
Danmark - not published yet
Writing to us about an order
Write to not published yet. Bring your order number — it has the form ANN-XXXXXX and appears both on the receipt page and in the order confirmation you received by email. With the order number we can find the order straight away.
Do say what the matter is about: a mistake in the order, an item that has not arrived, a withdrawal, or something else entirely.
Withdrawal, returns and terms
If you want to withdraw from a purchase or send an item back, the procedure and the address are on right of withdrawal. The terms your purchase was made on — prices, delivery, payment and complaints — are in the terms and conditions. How we handle your information is in the privacy policy.
If we cannot agree
If you are unhappy with an item or with our answer, write to us first — that usually settles it. If we cannot agree, you can as a consumer complain to:
- Nævnenes Hus, Center for Klageløsning
- Toldboden 2
8800 Viborg
When you complain, you must give our email address. There is a fee for filing a complaint, and the conditions for complaining are set out in the Centre for Complaint Resolution’s own guidance.